The Division 2: How to avoid client crashes in the Private Beta, according to Ubisoft

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Ahead of this weekend’s Private Beta for The Division 2, Ubisoft has noted two prominent issues causing client crashes and how to avoid them.

The time has finally come. The first Private Beta for Tom Clancy’s The Division 2 kicks off today, giving us our first look at the highly anticipated sequel to 2016’s role-playing shooter.

Of course, as a beta, not everything is expected to work as intended. Bugs and other issues, while an annoyance, are expected in these tests. In fact, Ubisoft has already made note of two known issues that could impact your experience with The Division 2 this weekend.

The first is an issue that’s causing players’ game client to crash. Ubisoft notes that the client will crash “after an extended gameplay session” on Xbox One and PC. For PS4, “players may experience a performance degradation after 3+ hours of uninterrupted gameplay.”

Ubisoft is considering this a “high priority” issue and says it will be fixed in time for the game’s launch in March. In the meantime, they recommend a simple workaround solution across all platforms; restart your game client every to three hours.

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Again, it’s not ideal, but it’s expected in a beta. The positive takeaway is that they’ve already caught the bug and are working on a fix for the issue.

The second issue is experienced on all platforms and involves game invites to The Division 2. Specifically, if you “are outside the game and receive a game invite from a friend within the game, your client will crash at launch.”

This will presumably be fixed by the game’s launch as well but in the meantime, you can get past this by starting the game first and then joining a group directly from inside the game.

As a reminder, The Division 2‘s Private Beta will run from Thursday, February 7 through Sunday, February 10. As previously detailed, the beta will give us a look at a variety of early game activities and missions as well as a glimpse at some of the endgame content. We’ll also be granted access to the three new Dark Zones and the Skirmish Conflict organized PvP mode.

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Access to this weekend’s Private Beta is automatically granted to anyone who pre-orders The Division 2 from a participating retailer. Separate invitations will be sent out to those who previously registered for access if space allows.

Tom Clancy’s The Division 2 launches March 15, 2019, for Xbox One, PlayStation 4 and PC. Ubisoft has not yet announced if a second beta will follow ahead of the game’s official release.