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Google Stadia shutting down with refunds offered on hardware

By Matthew Liebl

PARIS, FRANCE - NOVEMBER 18: In this photo illustration, the Stadia logo is displayed on the screen of an iPhone in front of a computer screen displaying the Google logo on November 18, 2019 in Paris, France. Stadia is a streaming platform for on-demand video games in the cloud. Introduced by Google on the sidelines of the Game Developer Conference 2019, the service allows you to play AAA video games on all kinds of devices, such as a computer, phone, tablet or Chromecast. The service will be launched by Google tomorrow November 19, 2019 in 14 countries, including France. (Photo by Chesnot/Getty Images)
PARIS, FRANCE - NOVEMBER 18: In this photo illustration, the Stadia logo is displayed on the screen of an iPhone in front of a computer screen displaying the Google logo on November 18, 2019 in Paris, France. Stadia is a streaming platform for on-demand video games in the cloud. Introduced by Google on the sidelines of the Game Developer Conference 2019, the service allows you to play AAA video games on all kinds of devices, such as a computer, phone, tablet or Chromecast. The service will be launched by Google tomorrow November 19, 2019 in 14 countries, including France. (Photo by Chesnot/Getty Images) /
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Google announced today it will shutting down the Stadia streaming service. The cloud gaming service launched in 2019 and while streaming may very well be the way of the future, the future is not quite now.

In a message posted today, Stadia VP and General Manager Phil Harrison acknowledged that Stadia had not gained the traction they expected. So Google is pulling the plug on it.

Stadia will officially shut down on January 18, 2023. Players will continue to have access to their games library and be able to play those games until that date.

Stadia was designed to be played through any devices capable of connecting to the internet, be it PC or Mac, phone or tablet. However, in some cases, Stadia required gamers to play with the special Stadia controller.

In a surprising move, Google confirmed it will be offering refunds for all Stadia hardware purchases made through the Google Store. This includes the Stadia Controller, Founders Edition, Premiere Edition, and Play and Watch with Google TV packages. If you purchased hardware through Google, you will not need to return it. More specific details on how to obtain a refund will come in a few weeks. Additionally, any software transactions, such as game and add-on purchases, will also be refunded.

Unfortunately, Stadia Pro subscriptions will not be refunded. This subscription service provided access to a collection of games to play on the Stadia as well as 4K HDR gameplay and 5.1 surround sound. Although Google won’t be refunding Stadia Pro subscriptions, anyone who has an active subscription as of September 29 will continue to be able to access their Pro library free of charge until Stadia shuts down.

With Stadia now confirmed to shut down in the coming months, the Stadia Store is now closed. You are unable to purchase any games or make in-game transactions.

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Although Google Stadia has failed, the technology behind it will be used to improve Google’s other ventures like YouTube, Google Play and Augmented Reality. Google reiterated its commitment to the gaming industry.

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